At xbajia, your privacy is our highest priority. In this privacy policy, we clearly state what information we collect, why we collect it, and how we keep it secure.
At xbajia, every transaction and personal information is protected by bank-grade 256-bit SSL encryption. It is impossible for hackers or third parties to read this information.
Your personal information is stored in an encrypted database. Only authorized personnel can access this information for specific purposes.
Xbajia never sells or rents your personal information. We share data with third parties only when legally required.
You can request to view, correct, or delete your information stored on xbajia at any time. We process your request within 30 business days.
Xbajia collects only information necessary to provide our services. We do not request unnecessary or irrelevant personal information.
Xbajia follows international data protection standards and GDPR principles. We maintain the highest standards in safeguarding your information.
By creating an account or using the platform on xbajia, you are considered to have accepted the terms of this privacy policy. This is Terms and Conditions an integral part.
Xbajia is an international-standard online gaming platform operated for Bangladeshi players. We believe your privacy is a fundamental right. In this privacy policy, we transparently explain what information xbajia collects, why we collect it, and how we use and protect it.
This privacy policy applies whenever you browse xbajia's website, create an account, play games, or use any of our services. Our goal is to provide you with a safe, transparent, and trustworthy gaming environment where your personal information remains completely secure.
Xbajia operates under an international gaming license and adheres to international data protection standards, including GDPR principles. Our dedicated Bengali-speaking support team is always ready to assist with any questions.
When you create an account on xbajia, we collect the information you provide:
When you use xbajia, our system automatically collects certain technical information:
| Type of Data | Why We Collect It |
|---|---|
| IP address | Security Verification & Location Detection |
| Device Information (OS, Browser) | Ensuring Platform Compatibility |
| Login Time & Activity Logs | Account security and fraud prevention |
| Gaming History | Service Improvement & Dispute Resolution |
| Cookies and session data | Improving User Experience |
To comply with financial laws and prevent fraud, xbajia may conduct KYC (Know Your Customer) verification when necessary. The following documents may be requested:
Xbajia uses your information only for specific, legitimate purposes. Our primary purposes for data use are:
Xbajia never sells your information to advertisers, data brokers, or any third party. Your data remains exclusively within xbajia services.
Xbajia typically does not share your personal information with third parties. However, information may be shared in the following limited circumstances:
Xbajia works with trusted third-party technology partners who assist in platform operations. These include payment processors, cybersecurity providers, and gaming software providers. These partners operate under strict confidentiality agreements and cannot use your information for their own purposes.
If legally required by court order, government investigation, or regulatory authority, we may provide information. In such cases, only information limited to the legal requirement is shared.
If xbajia merges with or transfers its assets to another company for business reasons, user data may also be transferred. We will notify you before any such change takes place.
Xbajia uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
You can disable unnecessary cookies through your browser settings. However, disabling essential cookies may prevent xbajia from functioning properly. Most modern browsers offer cookie management options.
Xbajia uses industry-leading technology and processes to protect your information. Our security measures include:
In the event of an unexpected data breach, xbajia will notify the relevant regulatory authority within 72 hours and, where applicable, directly inform the affected users.
Xbajia does not retain your information longer than necessary. Below are the retention periods for different types of data:
| Type of Data | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Financial transaction records | 7 years if legally required |
| KYC Documents | 5 years after account closure |
| Login & Activity Logs | 12 Months |
| Support Contact History | 3 Years |
| Cookie data | End of session or up to 1 year, whichever comes first |
Once the designated retention period ends, your data is securely deleted or fully anonymized so that you can no longer be identified.
Xbajia believes you should have complete control over your own information. Under international data protection laws, you have the following rights:
You can request to see all information stored about you on xbajia.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted in certain circumstances.
You may request that the processing of your data be restricted in certain cases.
You can request your information in a structured format.
You may object to the use of your data for specific purposes.
To exercise any of the above rights, contact our support team. We will respond to your request within 30 business days. In some cases, information may not be deletable due to legal obligations.
Xbajia strictly prohibits access for anyone under 18. We do not intentionally collect personal information from minors. Age is verified through birth date confirmation during registration and our KYC process.
If you believe a minor has created an xbajia account, please inform our support team immediately. We will take swift action and delete the relevant information.
Xbajia may update this privacy policy from time to time. Changes may be made due to legal updates, new services, or security improvements. For significant changes, we will notify you via email or platform notification.
The date of the latest update is shown at the top of this page. If you continue using xbajia after changes, you are considered to have accepted the new privacy policy. We recommend visiting this page regularly.
For any privacy-related questions, requests, or complaints, please contact xbajia's dedicated data protection team. Our support team is available 24/7, seven days a week.
We consider every request carefully and aim to respond within 30 business days. For urgent security matters, we respond more quickly.
Email: [email protected]
Live Chat: Available after logging in to the xbajia platform
Support Hours: 24/7, in both Bengali and English
After reading xbajia's privacy policy, you now understand how committed we are to protecting your information. Register now and enjoy gaming in a safe, trusted environment. Your information is completely secure with us.